You can shift your date no less than 12 hours before the departure, if there are vacant seats for the new date. You need to send a request to our email firstname.lastname@example.org.
If the client did not use the ticket without making out the date shift or refund 24 hours before the boat departs according to the originally issued ticket, the money are not refunded.
If a buyer requests a refund on a ticked with the date previously shifted by his initiative, the money are not refunded.
Almost all our cruises have electronic ticket control, but for some tours, you'd better print out a ticket. When boarding a boat from Moscow City, passengers with printed tickets board first.
You can use the services of any Internet cafe, photo salon or copy center.
Almost all our cruises are also sold on piers. But the tickets sold on piers cost more and are issued only by availability.
Note: the tickets for the boats with a restaurant and Radisson yachts are best purchased in advance, as they are in great demand and can sold out.
Sightseeing trips run from 10:00 to 21:30, there are also evening cruises and night trips. The last boat departs at 22:10.
According to the rules, transportation of animals is prohibited on all trips (even in carrying bags). Sometimes administrators, under their own responsibility, board passengers with small pets, but we cannot guarantee your boarding in this case.
For those who have never been to Moscow, we recommend starting their acquaintance with the city with the 2-hour walking tour in the center, as well as a Sightseeing walking tour from Kiev Station. If you plan to spend several days in the city, then pay attention to the Excursion to the Nikolo-Ugreshsky Monastery and the Bay of Joy. In addition, our managers will help you to plan your city tours by e-mail email@example.com
Bicycles are not allowed. On double-deck boats you can place luggage and a baby stroller (folding), on single-deck boats there are restrictions: large luggage is prohibited, the stroller must also be folding. Scooters need a cover.
All our boats (single deck and double deck) are partially covered to hide you from the weather.
On many trips, benefits apply to students, people with disabilities, senior citizens, and school pupils. You can find out the exact information on the page of the trip you've chosen on nevatrip.ru
The current schedule and price are listed on the specific trip's page on our website. You can also call our customer's support on +7(499)647-40-67
Passengers under 18 are allowed on board only in the presence of the senior attendants.